FAQ- Customized Jewelry

Can I customize a piece of jewelry?

Yes. At MEXA Jewelry, we offer customization options on various pieces. You can add engravings, modify certain design details, or even create a completely custom piece from scratch. For more information about custom pieces, please contact us via our contact form or WhatsApp.

What types of jewelry can I customize?

You can customize rings, necklaces, bracelets, bangles, pendants, and other selected pieces with engravings, names, initials, or special designs.

How long does it take to make a custom piece?

Manufacturing times may vary depending on the complexity of the design. Generally, a custom piece takes between 5 and 10 business days to produce.

Can any design be manufactured?

Yes, as long as the design is not protected by registered copyrights.

Is it possible to return custom jewelry?

Custom or made-to-order pieces are not refundable, except in cases of manufacturing defects.

Can I create a completely custom design?

Yes. We can work with you to create a unique piece based on your ideas, references, and personal preferences.

How can I know if a piece of jewelry will fit me?

We recommend carefully checking the measurements and sizes before making your purchase. If you have questions about ring, bracelet, chain, or bangle sizes, you can contact us, and we will gladly help you choose the correct size.